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2.5 | 131 Reviews

6.0 cu ft. Smart Washer with Flexwash in Black Stainless Steel

Samsung WV60M9900AV

 

Available in 2 Color(s)

Features

  • Do two separate loads of laundry at the same time with our FlexWash™ technology, and clean bigger loads with a combined capacity of 6 cu. ft.

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 46.9"
  • Depth: 34"
  • Energy Star Rated: Yes
  • Laundry Capacity: 6.0 cu. ft.
  • Steam Cycle: Yes

See More

This item has purchase restrictions.

We currently only offer this product for purchase within 75 miles of our store. Questions? Contact us for more information.

 
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FlexWash™ One Machine. Two Washers.

Two washers in one lets you wash separate loads at the same time, or independently. With two individually controlled washers in the same unit, you can run two kinds of washes with different settings and options, keeping your various types of clothes clean and in great condition.

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6.0 cu. ft. Total Capacity

Combination of large 5.0 cu. ft. capacity lower washer with a dedicated 1.0 cu. ft. capacity upper washer means fewer washes, less time in the laundry room, and more time for you.

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Super Speed *

Wash a full load in as little as 30 minutes**. Select Super Speed to power through laundry day 50% faster without sacrificing cleaning performance.

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Steam Wash *

Samsung's Steam Wash uses the power of steam to eliminate stains without pre-treatment. Unlike other washers which release steam from above, Samsung releases steam from the bottom of the laundry tub, saturating every item in the load and leading to an even deeper clean.

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SmartThings App Enabled

Now you can take care of laundry day away from home or from the comfort of your couch. Bixby, Alexa and Google Assistant enabled Wi-Fi Connectivity, allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone with the SmartThings app*.

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PowerFoam™

Optimizes your HE detergent performance to penetrate and cleanse fabric more deeply. Our unique PowerFoam™ technology uses an innovative mixture of water, air and detergent to penetrate deep into the heart of fabric. Confidently deep clean even your bulkiest items with the power of foam.

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Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

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Smart Care

Troubleshoot straight from your smartphone. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

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VRT Plus™ Technology

Reduces vibration 40% more than our standard VRT™ for quiet washing. An innovative tub design and special sensors keep heavy loads balanced even at high spin speeds. Upstairs laundry has never been less obtrusive - run your washer upstairs while your children are asleep.

Image Feature

Swirl drum interior

This enhanced swirl interior helps extend clothing life by treating fabrics gently. Small water holes help prevent fabrics from snagging and being damaged, allowing fabric care with deep-clean results.

Image Feature

Convenient light

Empty your washer much more easily - and never misplace another sock! An internal Drum Light brightly illuminates your laundry and the rest of the drum. So you can quickly and safely check the contents and make sure you get everything out.Now you won't overlook even the smallest item in the dark.

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ENERGY STAR ® Certified

ENERGY STAR® certified, so you can save money by conserving energy. It's been independently evaluated against strict specifications and is proven to save energy without sacrificing performance or functionality.

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Perfect pair

Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room.

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Detergent at your door

With Amazon Dash Replenishment*, ordering detergent pods for your Samsung Smart Washer is easier than ever before. After initial setup, the SmartThings mobile app keeps track of how many pods you use and re-orders new pods when you're running low. *

FlexWash™ One Machine. Two Washers. Two washers in one lets you wash separate loads at the same time, or independently. With two individually controlled washers in the same unit, you can run two kinds of washes with different settings and options, keeping your various types of clothes clean and in great condition.

6.0 cu. ft. Total Capacity Combination of large 5.0 cu. ft. capacity lower washer with a dedicated 1.0 cu. ft. capacity upper washer means fewer washes, less time in the laundry room, and more time for you.

Super Speed * Wash a full load in as little as 30 minutes**. Select Super Speed to power through laundry day 50% faster without sacrificing cleaning performance.

Steam Wash * Samsung's Steam Wash uses the power of steam to eliminate stains without pre-treatment. Unlike other washers which release steam from above, Samsung releases steam from the bottom of the laundry tub, saturating every item in the load and leading to an even deeper clean.

SmartThings App Enabled Now you can take care of laundry day away from home or from the comfort of your couch. Bixby, Alexa and Google Assistant enabled Wi-Fi Connectivity, allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone with the SmartThings app*.

PowerFoam™ Optimizes your HE detergent performance to penetrate and cleanse fabric more deeply. Our unique PowerFoam™ technology uses an innovative mixture of water, air and detergent to penetrate deep into the heart of fabric. Confidently deep clean even your bulkiest items with the power of foam.

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

Smart Care Troubleshoot straight from your smartphone. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

VRT Plus™ Technology Reduces vibration 40% more than our standard VRT™ for quiet washing. An innovative tub design and special sensors keep heavy loads balanced even at high spin speeds. Upstairs laundry has never been less obtrusive - run your washer upstairs while your children are asleep.

Swirl drum interior This enhanced swirl interior helps extend clothing life by treating fabrics gently. Small water holes help prevent fabrics from snagging and being damaged, allowing fabric care with deep-clean results.

Convenient light Empty your washer much more easily - and never misplace another sock! An internal Drum Light brightly illuminates your laundry and the rest of the drum. So you can quickly and safely check the contents and make sure you get everything out.Now you won't overlook even the smallest item in the dark.

ENERGY STAR ® Certified ENERGY STAR® certified, so you can save money by conserving energy. It's been independently evaluated against strict specifications and is proven to save energy without sacrificing performance or functionality.

Perfect pair Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room.

Detergent at your door With Amazon Dash Replenishment*, ordering detergent pods for your Samsung Smart Washer is easier than ever before. After initial setup, the SmartThings mobile app keeps track of how many pods you use and re-orders new pods when you're running low. *

Features

  • Do two separate loads of laundry at the same time with our FlexWash™ technology, and clean bigger loads with a combined capacity of 6 cu. ft.
Key Features
FlexWash™ Yes
Vibration Reduction Technology™ Yes
Super Speed Yes
Standard Features
Total Capacity (cu. ft.) 6.0 cu. ft.
Number of Preset Wash Cycles 12
Child Lock Yes
Interior Light Yes
Swirl Interior Drum Yes
Wi-Fi Connectivity Yes
Voice Compatible Bixby, Amazon Alexa, Google Assistant
Wash Cycles
Eco Cold Wash Yes
Normal Yes
Heavy Duty Yes
Permanent Press Yes
Sanitize Yes
Bedding / Waterproof Yes
Activewear Yes
Quick Wash Yes
Rinse + Spin Yes
Delicates Yes
Towels Yes
Whites Yes
Self Clean+ Yes
Wash Options
Extra Rinse Yes
Spin Only Yes
Super Speed Yes
Sound On / Off Yes
Smart Control Yes
Smart Care Yes
Child Lock Yes
Pre-Soak Yes
Delay End Yes (24 hours)
Steam Yes
Fabric Care
Steam Washing Technology Yes
Swirl Interior Drum Yes
Soil Levels
Extra Heavy Yes
Heavy Yes
Normal Yes
Light Yes
Extra Light Yes
Spin Speeds
Extra High Yes
High Yes
Medium Yes
Low Yes
No Spin Yes
Energy Usage
Energy Consumption Upper: 60 kWh/year Lower: 105 kWh/year
CEE Rating Tier 2
ENERGY STAR® Certified Yes
Dimensions
Washer Capacity 6.0
Product Dimensions 27" W x 46.9" H x 34" D
Shipping Dimensions 29.56" W x 51.44" H x 36.06" D
Weight
Product Weight 308 lb.
Design
Color Fingerprint Resistant Black Stainless Steel
Display Color (LED) Ice Blue
Display Type Full Touch
Matching Dryer
Electric Dryer DVE60M9900V/A3, DVE60M9900W/A3
Gas Dryer DVG60M9900V/A3, DVG60M9900W/A3
Awards and Certificates
J.D. Power Awards Yes

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 46.9"
  • Depth: 34"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 6.0 cu. ft.
  • Steam Cycle: Yes

We know you're excited about your purchase and The Appliance Depot is excited for you, too! We also know your purchase is not truly complete until your appliance(s) is/are delivered and working at the time of installation. To maintain these expectations, we ask that you take a moment to understand our delivery and installation policy. Please contact your Appliance Depot sales consultant for questions at (714) 540-4444.

ABOUT OUR FREE DELIVERY SERVICE

Free ground level delivery service is for a limited time only within Orange County, there is a specific fee for delivery for cities outside of orange county and floor levels (such as 2nd or 3rd floors). Please advise of the floor level delivery for the specific fee. Please ask for details and we will provide you a specific quote.

DELIVERY SCHEDULING & RESCHEDULING POLICY:

You must schedule and be home (or a designated adult) for the delivery. We will call, text and/or email (at your preference) to remind you of your delivery the day before and the day of the delivery. If you are not home, you will be charged a $120 non refundable delivery fee. You can reschedule your delivery provided you do so by calling us at (714) 540-4444 at least 24 hours before your delivery date and time.

DELIVERY HOURS:

Delivery Days & Times: Free Delivery Days are Mon, Wed or Sat between 9:00 a.m. & 4:00 p.m. (if you require delivery outside of our free delivery days and time window delivery fees apply please ask for details)

ABOUT OUR DELIVERY TIMES:

For delivery we require a window availability from 9am-4pm for arrival time due to traffic conditions or other delays. An adult of at least 18 years of age must be present to allow for entry to the premises and authorized by the purchaser to sign for product acceptance and approval of installation.

If you need to reschedule you must call us at least 24 hours in advance. We will email a cancel/reschedule confirmation. Leaving a voice mail message or sending an email without our confirmation does not constitute a delivery reschedule/cancellation.
Delivery Fees are NON-REFUNDABLE - this non-refund policy includes but not limited to: you or an adult is not home for a scheduled delivery.

HAUL AWAY:

We will haul away your existing appliance on delivery for free provided it is disconnected and curb side(outside ground level) If it is still connected at the time of haul away, we will charge $35 to disconnect the appliance and haul it away. If you purchase Haul Away, we will remove and recycle your old appliance at the time we deliver your purchased item(s). Please remove all items from the appliance to be hauled away prior to our arrival. (Once appliance(s) are removed from home they are discarded and cannot be returned) (We will not remove or haul away appliances that are pest infested No Exceptions).

ABOUT OUR INSTALLATION SERVICE:

We only install the appliances we sell at the delivery location, the connection hardware (required for install) is sold separetly and must be purchased from The Appliance Depot. We only use The Appliance Depot installation kit which is new connection hardware nominally priced. Please provide a clear path at the premises for safe delivery and installation of your appliance(s). Installation Fees vary and are based on the type of appliance(s) (Installation Fees are Non Refundable) (we reserve the right to refuse installation if requirements are not met) For the List of Appliance Installation Services Please contact The Appliance Depot.

APPLIANCES WITH WATER & GAS CONNECTIONS:

There must be an existing and working water & gas connection present and accessible within 3 feet of where the appliance is to be installed. The connection must be corrosion free and in working condition also have a dedicated shut-off valve on the same floor. (we do not do alterations or plumbing repairs, (we reserve the right to refuse installation if requirements are not met) Installation kit is sold seperately and required to be purchased from our store. Please contact your Appliance Depot sales consultant for any questions.

NEW IN BOX APPLIANCES:

Automatically come with 1 Year Manufacture Warranty (buyer is responsible to register the warranty with manufacture, The Appliance Depot will not be held liable for a warranty on New Appliances).

SCRATCH & DENT APPLIANCES:

Buyer must register appliance(s) with the manufacture for warranty, if the manufacture warranty is available please contact the manufacture if any service(s) are needed. If it's not available, the buyer must contact The Appliance Depot within 3 days from the day of purchase to apply our in-store 90 Day Limited Warranty. If The Appliance Depot is not notified within 3 days no warranty or service will be honored no exceptions.

USED & REFURBISHED APPLIANCES:

All used & refurbished appliances come with a 90 Day Limited Warranty. An extended 9 Month Limited Warranty is available only on the day of purchase for $99 per appliance (to complete 1 Full Year Warranty) (Microwaves & Dishwashers are sold as-is with no warranty).

2.5 out of 5

35% of reviewers recommend this product.

1 Stars

Quit working after 2 years

KCee 1/20/2022

This machine stopped working as soon as the warranty expired.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Not worth it.

sleepyone 1/16/2022

mine only lasted about 3 years before the the bottom wash (main wash) died out. i tried all their troubleshoots, had a samsung certified technician come out and tell me the motor died and it would cost be too much to repair that i would be better off buying a new machine. i guess the machine looks fancy in your new house, but just be mindful that you're paying for looks and extra functions that you honestly don't need. i recommend, getting a stripped down version of the washing machine so it also makes it easier for the samsung technician to fix.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

do not even consider buying this!!

Snapper 1/10/2022

first off, this is an extremely expensive machine. it's also extremely heavy and has a very large footprint. my top mini washer started leaking within a few months of owning it. good luck getting a normal repairman to even look at it. i gave up after several repairs and totally stopped using it. now last week the touch pad crapped out. it's out of warranty now and i was told approx $600.00 to replace it. nope. i bought a new whirlpool set and had these very over-priced samsung units trashed. never again! complete garbage!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

do not even consider buying this!!

Snapper 1/10/2022

first off, this is an extremely expensive machine. it's also extremely heavy and has a very large footprint. my top mini washer started leaking within a few months of owning it. good luck getting a normal repairman to even look at it. i gave up after several repairs and totally stopped using it. now last week the touch pad crapped out. it's out of warranty now and i was told approx $600.00 to replace it. nope. i bought a new whirlpool set and had these very over-priced samsung units trashed. never again! complete garbage!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Buyer Beware! Ruins clothes

BSDS 1/9/2022

we previously had a samsung w&d that we loved until dryer died and with 4 young kids thought this would be the perfect upgrade. wrong. first, it has ruined multiple loads of clothing by not rinsing well enough(possibly) and leaving blue detergent stains all over the clothes. we had to throw away pretty much my daughter's entire wardrobe due to the staining. we started doing 5 rinses, changed our detergent, and quit softener completely but the flex strikes again and my daughters "big" christmas present, a very expensive pair of leggings and sweatshirt covered in blue stains. second, i put my daughter's cheerleading uniform and warm ups in the upper washer and it completely shredded them. we checked the washer to see if there was something sharp in there but nothing.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Buyer Beware! Ruins clothes

BSDS 1/9/2022

we previously had a samsung w&d that we loved until dryer died and with 4 young kids thought this would be the perfect upgrade. wrong. first, it has ruined multiple loads of clothing by not rinsing well enough(possibly) and leaving blue detergent stains all over the clothes. we had to throw away pretty much my daughter's entire wardrobe due to the staining. we started doing 5 rinses, changed our detergent, and quit softener completely but the flex strikes again and my daughters "big" christmas present, a very expensive pair of leggings and sweatshirt covered in blue stains. second, i put my daughter's cheerleading uniform and warm ups in the upper washer and it completely shredded them. we checked the washer to see if there was something sharp in there but nothing.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Washer Machine

Juan99 11/17/2021

amazing washer machine, easy to used, and good looking machine. customer service is amazing, friendly and responsive. overall great experience.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Big Disappointment

EllaGo 10/13/2021

this machine has been a huge disappointment. after just slightly over one year of use, the top washer wouldnt cycle. it apparently had a leak which then damaged the bottom unit. we have been without a washing machine for over three months with no end in sight because the parts are "on back order." this was an expensive machine from a company i thought i could rely on.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Big Disappointment

EllaGo 10/13/2021

this machine has been a huge disappointment. after just slightly over one year of use, the top washer wouldnt cycle. it apparently had a leak which then damaged the bottom unit. we have been without a washing machine for over three months with no end in sight because the parts are "on back order." this was an expensive machine from a company i thought i could rely on.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Horrible smell

Chris 9/6/2021

this washer is a great machien and i havemt had reliability issues, however, the smell coming from the seal in the front of the washing machine is horrible. even whiping it regularly and making sure to not use excessive amounts of soap+ extra rinse cycles. the smell wont go away. weve trid the self cleaning feature. it doesnt help. we leave the door to the washing machine open to let it air dry and that helps sometimes. but now the door to the laudry area is always open. poor design for such an expensive machine
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Horrible smell

Chris 9/6/2021

this washer is a great machien and i havemt had reliability issues, however, the smell coming from the seal in the front of the washing machine is horrible. even whiping it regularly and making sure to not use excessive amounts of soap+ extra rinse cycles. the smell wont go away. weve trid the self cleaning feature. it doesnt help. we leave the door to the washing machine open to let it air dry and that helps sometimes. but now the door to the laudry area is always open. poor design for such an expensive machine
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Avoid this one!

Bob R 8/27/2021

4 year old machine and is no longer working. wasted a bunch of $$$ on a new drain pump and a "pro" to come out an fix it. this machine has been nothing but trouble from the start with the top washer being virtually useless. put in a little to much soap? forget it... leaks all over the floor and shuts itself down. little too much laundry, (which by the way isnt that much) ... leaks all over the floor and shuts itself down. now bottom washer has apparently died. time to consider the whole thing an expensive lesson and move on to another brand.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Avoid this one!

Bob R 8/27/2021

4 year old machine and is no longer working. wasted a bunch of $$$ on a new drain pump and a "pro" to come out an fix it. this machine has been nothing but trouble from the start with the top washer being virtually useless. put in a little to much soap? forget it... leaks all over the floor and shuts itself down. little too much laundry, (which by the way isnt that much) ... leaks all over the floor and shuts itself down. now bottom washer has apparently died. time to consider the whole thing an expensive lesson and move on to another brand.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Avoid this one!

Bob R 8/27/2021

4 year old machine and is no longer working. wasted a bunch of $$$ on a new drain pump and a "pro" to come out an fix it. this machine has been nothing but trouble from the start with the top washer being virtually useless. put in a little to much soap? forget it... leaks all over the floor and shuts itself down. little too much laundry, (which by the way isnt that much) ... leaks all over the floor and shuts itself down. now bottom washer has apparently died. time to consider the whole thing an expensive lesson and move on to another brand.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Avoid this one!

Bob R 8/27/2021

4 year old machine and is no longer working. wasted a bunch of $$$ on a new drain pump and a "pro" to come out an fix it. this machine has been nothing but trouble from the start with the top washer being virtually useless. put in a little to much soap? forget it... leaks all over the floor and shuts itself down. little too much laundry, (which by the way isnt that much) ... leaks all over the floor and shuts itself down. now bottom washer has apparently died. time to consider the whole thing an expensive lesson and move on to another brand.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Great washer until it starts to leak!

lgf21 7/1/2021

Apparently this washer has a known issue of it leaking at the base. Codes LC1 and 1LC1 for both top and bottom washers. I've had this machine for just under 2 years and expected it to last longer for the price. I can't comment on customer service because Samsung will reject my review.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Great washer until it starts to leak!

lgf21 7/1/2021

Apparently this washer has a known issue of it leaking at the base. Codes LC1 and 1LC1 for both top and bottom washers. I've had this machine for just under 2 years and expected it to last longer for the price. I can't comment on customer service because Samsung will reject my review.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Great washer until it starts to leak!

lgf21 7/1/2021

Apparently this washer has a known issue of it leaking at the base. Codes LC1 and 1LC1 for both top and bottom washers. I've had this machine for just under 2 years and expected it to last longer for the price. I can't comment on customer service because Samsung will reject my review.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT WASTE YOUR MONEY

Laura 5/17/2021

this is the worst washing machine i have ever owned. paid big bucks hoping it would last. bought it in 2018, died in 2021. cycle won't finish. called samsung to ask where to get fixed. $300 later, still doesn't work. called samsung and they told me i was out of warranty. i can't believe how much money i spent and it only lasted 3 years. never moved it, always cleaned the filter, etc. i will never buy samsung products again. if i could give zero stars, i would. and, a negative star rating for the customer service on the phone.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT WASTE YOUR MONEY

Laura 5/17/2021

this is the worst washing machine i have ever owned. paid big bucks hoping it would last. bought it in 2018, died in 2021. cycle won't finish. called samsung to ask where to get fixed. $300 later, still doesn't work. called samsung and they told me i was out of warranty. i can't believe how much money i spent and it only lasted 3 years. never moved it, always cleaned the filter, etc. i will never buy samsung products again. if i could give zero stars, i would. and, a negative star rating for the customer service on the phone.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT WASTE YOUR MONEY

Laura 5/17/2021

this is the worst washing machine i have ever owned. paid big bucks hoping it would last. bought it in 2018, died in 2021. cycle won't finish. called samsung to ask where to get fixed. $300 later, still doesn't work. called samsung and they told me i was out of warranty. i can't believe how much money i spent and it only lasted 3 years. never moved it, always cleaned the filter, etc. i will never buy samsung products again. if i could give zero stars, i would. and, a negative star rating for the customer service on the phone.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT WASTE YOUR MONEY

Laura 5/17/2021

this is the worst washing machine i have ever owned. paid big bucks hoping it would last. bought it in 2018, died in 2021. cycle won't finish. called samsung to ask where to get fixed. $300 later, still doesn't work. called samsung and they told me i was out of warranty. i can't believe how much money i spent and it only lasted 3 years. never moved it, always cleaned the filter, etc. i will never buy samsung products again. if i could give zero stars, i would. and, a negative star rating for the customer service on the phone.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do NOT purchase direct from Samsung

Nortonize2 4/12/2021

words can't explain the horrible experience we've had with our samsung washer and dryer order. it was delivered and we were to have installation included. it was installed about 1/2 way, meaning brought into our home, dented, scratched our hardwood floors on the way in, shipping/packing bolts not removed, not calibrated or leveled, hot and cold were hooked up wrong and a week and a half later they have still not called back. i have called in 8 times and keep getting cut off. horrible service. go with a retailer. samsung doesn't respond. can't review a machine that i cant use. samsung call us please. i have laundry to do!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do NOT purchase direct from Samsung

Nortonize2 4/12/2021

words can't explain the horrible experience we've had with our samsung washer and dryer order. it was delivered and we were to have installation included. it was installed about 1/2 way, meaning brought into our home, dented, scratched our hardwood floors on the way in, shipping/packing bolts not removed, not calibrated or leveled, hot and cold were hooked up wrong and a week and a half later they have still not called back. i have called in 8 times and keep getting cut off. horrible service. go with a retailer. samsung doesn't respond. can't review a machine that i cant use. samsung call us please. i have laundry to do!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do NOT purchase direct from Samsung

Nortonize2 4/12/2021

words can't explain the horrible experience we've had with our samsung washer and dryer order. it was delivered and we were to have installation included. it was installed about 1/2 way, meaning brought into our home, dented, scratched our hardwood floors on the way in, shipping/packing bolts not removed, not calibrated or leveled, hot and cold were hooked up wrong and a week and a half later they have still not called back. i have called in 8 times and keep getting cut off. horrible service. go with a retailer. samsung doesn't respond. can't review a machine that i cant use. samsung call us please. i have laundry to do!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do NOT purchase direct from Samsung

Nortonize2 4/12/2021

words can't explain the horrible experience we've had with our samsung washer and dryer order. it was delivered and we were to have installation included. it was installed about 1/2 way, meaning brought into our home, dented, scratched our hardwood floors on the way in, shipping/packing bolts not removed, not calibrated or leveled, hot and cold were hooked up wrong and a week and a half later they have still not called back. i have called in 8 times and keep getting cut off. horrible service. go with a retailer. samsung doesn't respond. can't review a machine that i cant use. samsung call us please. i have laundry to do!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible machine, even worse service

LJSalvato 3/29/2021

purchased this washer/dryer pair when we moved into our new house in may 2020. it's march 2021 and we are on our third service call, each time being told that the product is out of warranty (even though we provided proof of purchase that it is within the 12 month warranty the first time). first, it leaked. then after that "repair" is started to make terrible noise during the spin cycle. if you want to spend $2,000 for a leaking, shaking, extremely loud washer 9 months in, and have to take your wash to a laundromat while you wait for it to get fixed, then this product is for you!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible machine, even worse service

LJSalvato 3/29/2021

purchased this washer/dryer pair when we moved into our new house in may 2020. it's march 2021 and we are on our third service call, each time being told that the product is out of warranty (even though we provided proof of purchase that it is within the 12 month warranty the first time). first, it leaked. then after that "repair" is started to make terrible noise during the spin cycle. if you want to spend $2,000 for a leaking, shaking, extremely loud washer 9 months in, and have to take your wash to a laundromat while you wait for it to get fixed, then this product is for you!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible machine, even worse service

LJSalvato 3/29/2021

purchased this washer/dryer pair when we moved into our new house in may 2020. it's march 2021 and we are on our third service call, each time being told that the product is out of warranty (even though we provided proof of purchase that it is within the 12 month warranty the first time). first, it leaked. then after that "repair" is started to make terrible noise during the spin cycle. if you want to spend $2,000 for a leaking, shaking, extremely loud washer 9 months in, and have to take your wash to a laundromat while you wait for it to get fixed, then this product is for you!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible machine, even worse service

LJSalvato 3/29/2021

purchased this washer/dryer pair when we moved into our new house in may 2020. it's march 2021 and we are on our third service call, each time being told that the product is out of warranty (even though we provided proof of purchase that it is within the 12 month warranty the first time). first, it leaked. then after that "repair" is started to make terrible noise during the spin cycle. if you want to spend $2,000 for a leaking, shaking, extremely loud washer 9 months in, and have to take your wash to a laundromat while you wait for it to get fixed, then this product is for you!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible machine, even worse service

LJSalvato 3/29/2021

purchased this washer/dryer pair when we moved into our new house in may 2020. it's march 2021 and we are on our third service call, each time being told that the product is out of warranty (even though we provided proof of purchase that it is within the 12 month warranty the first time). first, it leaked. then after that "repair" is started to make terrible noise during the spin cycle. if you want to spend $2,000 for a leaking, shaking, extremely loud washer 9 months in, and have to take your wash to a laundromat while you wait for it to get fixed, then this product is for you!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible machine, even worse service

LJSalvato 3/29/2021

purchased this washer/dryer pair when we moved into our new house in may 2020. it's march 2021 and we are on our third service call, each time being told that the product is out of warranty (even though we provided proof of purchase that it is within the 12 month warranty the first time). first, it leaked. then after that "repair" is started to make terrible noise during the spin cycle. if you want to spend $2,000 for a leaking, shaking, extremely loud washer 9 months in, and have to take your wash to a laundromat while you wait for it to get fixed, then this product is for you!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Broke down during the warrenty period

Mahesh 1/24/2021

i got sold on the design and look of this piece that had a matching dryer. washer broke down within 18 months of the purchase. samsung was not able to either fix it or replace it. im not confident that the dryer is going to last long either. no more samsung products in my household. sorry!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT BUY A SAMSUNG WASHER

Noontime 11/27/2020

we purchased a samsung washer spending over $1k, and after 5 years (just past warranty) it died (bearings broke). tried to work with samsung customer service and they said there was nothing they can do. buyer beware!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Please don't buy!

shotofjoe 10/8/2020

same day after delivery, error codes gallore!! second day after delivery loud loud bang. i took the clothes off and the whole thing is bended. now samsung are making me go through hoops to exchange it. i'm giving them a few days before they hear from my attorney.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Please don't buy!

shotofjoe 10/8/2020

same day after delivery, error codes gallore!! second day after delivery loud loud bang. i took the clothes off and the whole thing is bended. now samsung are making me go through hoops to exchange it. i'm giving them a few days before they hear from my attorney.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Please don't buy!

shotofjoe 10/8/2020

same day after delivery, error codes gallore!! second day after delivery loud loud bang. i took the clothes off and the whole thing is bended. now samsung are making me go through hoops to exchange it. i'm giving them a few days before they hear from my attorney.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Please don't buy!

shotofjoe 10/8/2020

same day after delivery, error codes gallore!! second day after delivery loud loud bang. i took the clothes off and the whole thing is bended. now samsung are making me go through hoops to exchange it. i'm giving them a few days before they hear from my attorney.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

It does an amazing job.

amyjo38 9/9/2020

i hesitated to buy this washer because it sits really high and i am short. turns out this is not a big deal as it is a front loading washer and using the top washer is quite simple. the top washer is perfect for the face masks we all use now days and for those delicate items that just can't take the abuse of a full sized washer. the bottom washer holds a very generous amount of items. they come out clean and smelling fresh. my daughter saw it and now she is getting one. i would like to add that this is my second machine as the first one had a problem they were unable to fix. samsung worked diligently with me to try to repair the first one but it just wasn't meant to be so they replaced it. the staff i dealt with during this time were very helpful, considerate and knowledgable.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Nightmare of Washing Machine

Josie 8/22/2020

the bottom washer has not worked correctly ever. when there isn't a 4c error the clothes don't get clean. the wash and rinse nozzles only spray the door and not the clothes. this washer seems to be very sensitive to the weight of the items. a single small ankle sock or a washcloth will give a 4c error. the hoses are connected correctly. there is no debris on the screens. there 85 psi of water pressure. i have unplugged the thing at least 100 times for multiple minutes at a time. i have put the hoses on hooks to the wall on the back of the washer, to mitigate any siphoning issues. there are no kinks in any of the hoses. if i redirect the nozzles by the door then the 4c error stops and the clothes get cleaned.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Would NOT buy

MLB1969 8/19/2020

Broke within 1st few months. Samsung replaced it as a part wasn't available. Upper washer broke outside initial 1 yr warranty, inside 3 yr extended warranty purchased thru Samsung. 40+ hrs on the phone & 6 service appts (4 hr windows) to get it repaired. Aug 2020 lower washer is leaking. Over last 16 days, been on the phone 9 times for 3 1/2+ hours, don't have a repair date. I'm told I'll be called back within 48 hrs. No one calls & next agent tells me all the things the previous agent did wrong. I'm told to call another warranty co (no, Samsung needs to deal with it), told to call the service center (they only do repairs for initial warranty). I've been told there isn't a service center close to me to service it, submitted to "upper management," etc. They've issued 3 different tkt #'s
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Would NOT buy

MLB1969 8/19/2020

Broke within 1st few months. Samsung replaced it as a part wasn't available. Upper washer broke outside initial 1 yr warranty, inside 3 yr extended warranty purchased thru Samsung. 40+ hrs on the phone & 6 service appts (4 hr windows) to get it repaired. Aug 2020 lower washer is leaking. Over last 16 days, been on the phone 9 times for 3 1/2+ hours, don't have a repair date. I'm told I'll be called back within 48 hrs. No one calls & next agent tells me all the things the previous agent did wrong. I'm told to call another warranty co (no, Samsung needs to deal with it), told to call the service center (they only do repairs for initial warranty). I've been told there isn't a service center close to me to service it, submitted to "upper management," etc. They've issued 3 different tkt #'s
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Would NOT buy

MLB1969 8/19/2020

Broke within 1st few months. Samsung replaced it as a part wasn't available. Upper washer broke outside initial 1 yr warranty, inside 3 yr extended warranty purchased thru Samsung. 40+ hrs on the phone & 6 service appts (4 hr windows) to get it repaired. Aug 2020 lower washer is leaking. Over last 16 days, been on the phone 9 times for 3 1/2+ hours, don't have a repair date. I'm told I'll be called back within 48 hrs. No one calls & next agent tells me all the things the previous agent did wrong. I'm told to call another warranty co (no, Samsung needs to deal with it), told to call the service center (they only do repairs for initial warranty). I've been told there isn't a service center close to me to service it, submitted to "upper management," etc. They've issued 3 different tkt #'s
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Would NOT buy

MLB1969 8/19/2020

Broke within 1st few months. Samsung replaced it as a part wasn't available. Upper washer broke outside initial 1 yr warranty, inside 3 yr extended warranty purchased thru Samsung. 40+ hrs on the phone & 6 service appts (4 hr windows) to get it repaired. Aug 2020 lower washer is leaking. Over last 16 days, been on the phone 9 times for 3 1/2+ hours, don't have a repair date. I'm told I'll be called back within 48 hrs. No one calls & next agent tells me all the things the previous agent did wrong. I'm told to call another warranty co (no, Samsung needs to deal with it), told to call the service center (they only do repairs for initial warranty). I've been told there isn't a service center close to me to service it, submitted to "upper management," etc. They've issued 3 different tkt #'s
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Would NOT buy

MLB1969 8/19/2020

Broke within 1st few months. Samsung replaced it as a part wasn't available. Upper washer broke outside initial 1 yr warranty, inside 3 yr extended warranty purchased thru Samsung. 40+ hrs on the phone & 6 service appts (4 hr windows) to get it repaired. Aug 2020 lower washer is leaking. Over last 16 days, been on the phone 9 times for 3 1/2+ hours, don't have a repair date. I'm told I'll be called back within 48 hrs. No one calls & next agent tells me all the things the previous agent did wrong. I'm told to call another warranty co (no, Samsung needs to deal with it), told to call the service center (they only do repairs for initial warranty). I've been told there isn't a service center close to me to service it, submitted to "upper management," etc. They've issued 3 different tkt #'s
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Has broken 3 times in less than 3 years

MLB1969 8/18/2020

broke within 1st few months. samsung replaced it as a part wasn't available. upper washer broke outside initial 1 yr warranty, inside 3 yr extended warranty purchased thru samsung protection plus. 40+ hrs on the phone & 6 service appts (4 hr windows) to get it repaired. aug 2020 lower washer is leaking. over last 16 days, been on the phone 9 times for 3 1/2+ hours, don't have a repair date. i'm told i'll be called back w/in 48 hrs. no one calls & next agent tells me all the things the previous agent did wrong. i'm told to call assurance (no, samsung needs to deal with it), told to call the service center (they only do repairs for initial warranty). i've been told there isn't a service center close to me, submitted to "upper management," etc. they've issued 3 different tkt #'s
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Quality,Pricing,Reliability Reputation

MC1019 8/14/2020

well what can i say? im ecstatic about my new purchase. the flex 6.0 is amazing. i took it to task it washes perfectly and fast not to mention. it looks great and its quiet. its extremely user friendly. this is not my first rodeo with samsung washers and dryers. i can say i had my previous set for 14 years model wf317/agg/xaa. and it went out on me. so right there told me right there i would be buying another samsung w/d. however this new washer is the business. it allows you to use the top washer and the lower washer at the same time in which it saved me so much time. its a well built product i must say. i see other reviews out here with some negative feed back. im sorry i can speak to that. my experience with my old w/d "reputation" was great. back again. just updated. good job
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Quality,Pricing,Reliability Reputation

MC1019 8/14/2020

well what can i say? im ecstatic about my new purchase. the flex 6.0 is amazing. i took it to task it washes perfectly and fast not to mention. it looks great and its quiet. its extremely user friendly. this is not my first rodeo with samsung washers and dryers. i can say i had my previous set for 14 years model wf317/agg/xaa. and it went out on me. so right there told me right there i would be buying another samsung w/d. however this new washer is the business. it allows you to use the top washer and the lower washer at the same time in which it saved me so much time. its a well built product i must say. i see other reviews out here with some negative feed back. im sorry i can speak to that. my experience with my old w/d "reputation" was great. back again. just updated. good job
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

High Tech

JAMES WINTER 7/29/2020

the machine is so advanced with a separate section for washing delicates in the same machine. it washes quietly, efficiently and notifies me by wifi when the load is done. it doesn't get any better than that.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

This 2 in 1 saves me time to do laundry

SHERWIN S 7/16/2020

i would love to rate this washer with 5 stars if we didn't run with few problems. otherwise, it's a good washer. the main issue was that it had a leak due to the fabric softener compartment clogged with fat residue from the softener. i believe if samsung designed the compartment for the softener better where it wouldn't clog then it would be perfect. thanks to this technician from youtube, he advised to clean and use hot water to clear the fat deposits in the compartment and it will clear the clog and avoid the leak message (lc1). since i figured the issue, everything seem to be good. the idea that samsung designed a machine that's 2 in 1 with a better price compares to other brands is awesome. i think i'm going to buy more samsung products from now on.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value