Delivery & Installation

We know you're excited about your purchase and The Appliance Depot is excited for you, too! 

We also know your purchase is not truly complete until your appliance(s) is/are delivered and working at the time of installation.  To maintain these expectations, we ask that you take a moment to understand our delivery and installation policy.  Please contact your Appliance Depot sales consultant or store manager for questions at (714) 540-4444.

 
ABOUT OUR FREE DELIVERY SERVICE
Free delivery service is for a limited time with Orange County to a residential address. There is a specific fee for delivery at other floor levels (such as 2nd or 3rd floors).  Please advise of the floor level delivery for the specific fee. Please ask for details and we will provide you a specific quote.
 
DELIVERY: SCHEDULING, FEES, CANCELLATION AND REFUND POLICY 
You must schedule and be home (or a designated adult) for the delivery.  We will call, text and/or email (at your preference) to remind you of your delivery the day before and the day of the delivery.  If you are not home, you will be charged a $99 delivery fee. You can reschedule your delivery provided you do so by calling us at (714) 540-4444 at least 24 hours before your delivery date and time.  
 
 
DELIVERY HOURS
- For details call :  (714) 540-4444
- Delivery Days & Times: Mon, Wed or Sat between 9:00 a.m. and 4:00 p.m.
- We call to remind you the day before and the day of the delivery
- No refund on delivery fee if you are not home.
- You must call us at least 24 hours in advance to reschedule your delivery or no refund.
  We will email a cancel/reschedule confirmation. Leaving a voice mail message or sending an email
  without our confirmation does not constitute a delivery cancellation. 
 
 
Free Local* Ground Level Delivery. Only for a Limited Time Offer! 
Delivery - 2nd floor - one flight of stairs - $80.00 up to three appliances. 
Delivery -3rd floor - $99.00 up to three appliances.  
Delivery Fees are NON-REFUNDABLE - this non-refund policy includes but not limited to: you or an adult is not home for a scheduled delivery. 
 
*Free Local Delivery is limited to residential addresses within Orange County, CA. Ask for details: (714) 540-4444. 
 
WARRANTY 
The 90 Day and Extended Limited Warranties are only serviced by The Appliance Depot. 
You will not be reimbursed nor will we pay or authorize any third party repair service.
All warranties issued by The Appliance Depot are non-transferable. 
Used /Refurbished Refrigerators Only. To be serviced only by The Appliance Depot.
Top Freezer : $99.00 for additional 9 months warranty.
Side by Side Refrigerators: add $99.00 for for additional 9 months warranty.
French Door Refrigerators: $99.00 for additional 9 months warranty .
Refrigerator Ice-Maker Water Line Hose: $25.00 Free Installation with purchase If proper valve is up to code.
 
EXTENDED WARRANTY For Used/Refurbished Washers - Limited 9 Months Extended Warranty
Top Loading Washers:$99.00
Front Loading Washers: $99.00 
Washer Connection Kit: $25.00 and Free Installation with the purchase of The Appliance Depot Connection Kit.
Buy a selected Washer and Dryer Combo and get two warranties for the price of one!  Ask us for details at (714) 540-4444. 
 
EXTENDED WARRANTY For Used/Refurbished Dryers: Limited 9 Months Extended Warranty.
Gas Or Electric : Extended Warranty is $99.00 
Dryer Connection Kit: $50.00 -  Free Installation with purchase of The Appliance Depot Connection Kit.
 
EXTENDED WARRANTY for Washer and Dryers Sets:
Extended 9 Month Limited Warranty: $120.00
Connection Kit :$75.00 Free Installation with purchase of kit .
 
EXTENDED WARRANTY for Stoves:  Extended 9 Month Limited Warranty for Used/Refurbished Appliance 
Used refurbished Stoves: $99.00
Connection Kit: $40.00
Installation for Stoves: $60.00 NON REFUNDABLE
 
DISHWASHERS / MICROWAVES / COMPACT MINI REFRIGERAOTORS / WINE COOLERS
Microwaves -  Sold As Is. No Warranty. No Exchange. Sales are Final Sale. No Refunds.
Compact/Mini Refrigerators -  Sold As Is. No Warranty. No Exchange. Sales are Final Sale. No Refunds.
Dishwashers -  Sold As Is. No Warranty. No Exchange. Sales are Final Sale. No Refunds.
Wine Coolers -  Sold As Is. No Warranty. No Exchange. Sales are Final Sale. No Refunds.
 
ABOUT OUR DELIVERY TIMES:  We deliver by appointment and request a window of one hour for arrival time due to traffic conditions or other delays.  An adult of at least 18 years of age must be present to allow for entry to the premises and authorized by the purchaser to sign for product acceptance and approval of installation.   

ABOUT OUR FREE INSTALLATION SERVICE:  We only install our own products at the delivery location. While the installation is free the connection hardware must be purchased from The Appliance Depot.  Because we guarantee our installation, we only use The Appliance  Depot installation kit which is new connection hardware nominally priced.  Please provide a clear path at the premises for safe delivery and installation of your appliance(s). Please ask for details.

HAUL AWAY: We will haul away your existing appliance to be replaced for free provided it is disconnected. If it is still connected at the time of haul away, we will charge $35 to disconnect the appliance and haul it away. If you purchase Haul Away, we will remove and recycle your old appliance at the time we deliver your purchased item(s).  Please remove all items from the appliance to be hauled away prior to our arrival.  
 
APPLIANCES WITH WATER CONNECTIONS:  We will make the water line connection when you purchase an Appliance Depot Connection Kit. There must be an existing and working water connection present and accessible within 3 feet of where the appliance  is to be installed.  The connection must also have a dedicated shut-off valve.  Please contact your Appliance Depot sales consultant or store manager for any questions. 
 
PRODUCT CONDITION DISCLAIMER The Appliance Depot is proud to offer major refrigerator, washer and dryer appliance brands sold in a certified refurbished or "scratch and dent" condition.  Appliances are technician certified to be in working condition and backed by a basic warranty for normal use.  Our appliances are sold as refurbished and in excellent condition, The Appliance Depot restores and refurbishes refrigerators, washers and dryers into excellent condition to provide you with reliable daily use. All inventory entering the show room floor is certified and ready for purchase in excellent condition.  The Appliance Depot offers free delivery up to ten miles from our store location at: 1310 E. Edinger Avenue,  Suite "A", Santa Ana CA 92705 / Phone: (714) 540-4444 
 
DISCLAIMER:  The Appliance Depot reserves the right to update and change the warranty at any time. The Appliance Depot makes every effort to maintain a current website.  In the event of an error, The Appliance Depot reserves the right to correct any conflicting information, factual errors, and pricing errors.  Please call us with any questions at (714) 540-4444.