WE KNOW you're excited about your purchase and The Appliance Depot is excited for you, too!
We also know your purchase is not truly complete until your appliance(s) is/are delivered and working at the time of installation. To maintain these expectations, we ask that you take a moment to understand our delivery and installation policy. Please contact your Appliance Depot sales consultant or store manager for questions.
ABOUT OUR FREE DELIVERY SERVICE: Free delivery is ground level for locations up to ten miles from our store location. There is a specific fee for delivery at other floor levels (such as 2nd or 3rd floors). Please advise of the floor level delivery for a specific fee. Please ask for details and we will provide you a specific quote.
ABOUT DELIVERY TIMES: We deliver by appointment and request a window of 30 minutes for arrival time due to traffic conditions or other delays. An adult of at least 18 years of age must be present to allow for entry to the premises and authorized by the purchaser to sign for product acceptance and approval of installation.
ABOUT OUR FREE INSTALLATION SERVICE: We only install our own products at the delivery location. While the installation is free the connection hardware must be purchased from The Appliance Depot. Because we guarantee our installation, we only use The Appliance Depot installation kit which is new connection hardware nominally priced. Please provide a clear path at the premises for safe delivery and installation of your appliance(s). Please ask for details.
HAUL AWAY: If you purchase Haul Away, we will remove and recycle your old appliance at the time we deliver your purchased item(s). Please remove all items from the appliance to be hauled away prior to our arrival.
APPLIANCES WITH WATER CONNECTIONS: We will make the water line connection when you purchase an Appliance Depot connection kit (nominally priced). There must be an exiting and working water connection present and accessible within 10 feet of where the appliance to be installed. The connection must also have a dedicated shut-off valve. Please contact your Appliance Depot sales consultant or store manager for any questions.
PRODUCT CONDITION DISCLAIMER
The Appliance Depot is proud to offer major refrigerator, washer and dryer appliance brands sold in a certified refurbished or "scratch and dent" condition. Appliances are technician certified to be in working condition and backed by a basic warranty for normal use. Our appliances are sold as refurbished and in excellent condition, The Appliance Depot restores and refurbishes refrigerators, washers and dryers into excellent condition to provide you with reliable daily use. All inventory entering the show room floor is certified and ready for purchase in excellent condition. The Appliance Depot offers free delivery up to ten miles from our Edinger Avenue store location.